Precision in Every Journey

Last updated: December 2024

Information We Collect

• Personal contact information (name, email, phone number)
• Travel preferences and destination interests
• Communication records and service interactions
• Website usage data and analytics

How We Use Your Information

• To provide personalized travel planning services
• To communicate about your travel arrangements
• To improve our services and website experience
• To send marketing communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners only as necessary to provide our services, such as hotels, airlines, or tour operators.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also withdraw consent for marketing communications at any time.

Contact Us

For privacy-related questions, contact us at [email protected] or +1 (212) 555-0847.

Last updated: December 2024

Service Agreement

By engaging Exactitude Travel's services, you agree to these terms and conditions. Our services include custom travel planning, booking arrangements, and concierge support.

Booking and Payment

• All bookings require a signed service agreement and deposit
• Payment terms will be specified in your custom proposal
• Cancellation policies vary by supplier and will be clearly communicated
• Service fees are non-refundable once planning commences

Client Responsibilities

• Provide accurate information for all travelers
• Ensure valid travel documents and required vaccinations
• Review all travel documents upon receipt
• Communicate any special requirements or changes promptly

Limitations of Liability

Exactitude Travel acts as an intermediary between clients and travel suppliers. We are not liable for actions of third-party providers, weather delays, political situations, or other circumstances beyond our control.

Travel Insurance

We strongly recommend comprehensive travel insurance for all trips. We can provide recommendations but clients are responsible for purchasing appropriate coverage.

Dispute Resolution

Any disputes will be resolved through binding arbitration in New York State under applicable state and federal laws.

Last updated: December 2024

Digital Millennium Copyright Act Compliance

Exactitude Travel respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act of 1998.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our DMCA agent with the following information:

• Physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing
• Information reasonably sufficient to permit us to contact you
• A statement of good faith belief that use of the material is unauthorized
• A statement that the information is accurate and you are authorized to act

DMCA Agent Contact Information

DMCA Agent: Legal Department
Address: 456 Madison Avenue, Suite 1200, New York, NY 10022
Email: [email protected]
Phone: +1 (212) 555-0847

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required legal elements as specified in the DMCA.

Repeat Infringers

We maintain a policy of terminating access for users who are repeat copyright infringers.

Last updated: December 2024

General Data Protection Regulation Compliance

Exactitude Travel is committed to protecting your privacy and personal data in accordance with the EU General Data Protection Regulation (GDPR).

Legal Basis for Processing

• Contract Performance: Processing necessary for travel service delivery
• Legitimate Interest: Communication about services and business operations
• Consent: Marketing communications and optional data processing
• Legal Obligation: Compliance with travel and financial regulations

Your GDPR Rights

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for optional processing

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically 7 years for travel records and financial data, or as required by law.

International Data Transfers

When transferring data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or certification schemes.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or +1 (212) 555-0847.

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

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